FAQ

Time to prepare an order for shipping varies depending on item and quantity. However, typical processing time is currently between 2 to 4 business days not including shipping.

If you need you a rush order, please contact us before placing order.

All standard shipment orders are mailed USPS First Class / Priority Mail and takes 3 - 5 business days. Expedited shipping also available. Priority Mail 1 - 3 business days. 

Standard US (2-5 days) - Free for all orders over $75

Standard US (2-5 days) - Flat rate $5.99 for all orders up to $50

Expedited mail Us (1-3 days) - Flat rate $14.99 for all orders.

North America (Canada and Mexico) - $14.99

We try our best to get it right the first time, but we also understand mistakes happens. Please contact us if you have any concerns with your order within 7 days of delivery.

Due to the nature of our items, prior authorization is required for all returns.

Please see our full return policy here

Please contact us if you have any concerns with your order. Contact should be made within 7 days of delivery and ship items back within 14 days of delivery in original packaging.

We will work with you to resolve any issue you may have, but, please note buyers are responsible for return shipping costs unless we ship the wrong item and/or defective product. If the item is not returned in its original, unused condition, the buyer is responsible for any loss in value.

If we are unable to resolve your issue and/or damaged or defect is confirmed, buyers will be issued refund or exchange.

Please note no return or exchange on "final sale' / "clearance" items.

Please email us at Simplyelifab@gmail.com and we will do our best to make the changes.

Please note if order is already shipped, we cannot make any change. However, we do offer exchange. Contact us within 7 days of delivery and ship items back within 14 days of delivery once confirmation for return has been approved.

We currently do not offer order pick up. All orders will be shipped to the address provided in the order.

Our clothing runs true to size. Match the chest, waist and hip measurements to our size chart to get best fit.

While are clothes run true to size, given the nature of fabric, if you'd like to achieve longer wear through the years for your child, we recommend sizing up.

If you have any questions, in regards to sizing, contact us at simplyelifab@gmail.com

Our standard headband sizing are as follows:

Newborn: Extra Small -13”
0-6 Months: Small - 14”
6-18 Months: Medium -16”
Toddler / Child: Large - 17”

We do offer some One-Size fits all headands as well.

Gently spot clean all bows and headbands with mild soap and water. Hang to dry.

For best result we recommend hand washing cold and hang to dry.

Can also machine wash with similar color, cold. Mild detergent. Tumble dry on low heat. Wash and warm iron inside out.

Do not iron on print.

Do not bleach.